Smart Campus Management
A campus that knows itself — and responds faster.
Large campuses run on hundreds of rooms, thousands of assets, fleets of buses and round-the-clock hostels. HEIM Campus connects these operations, so estate and administration teams can plan, respond and report from a single operational picture.
Main campus · Live view
Campus operations centre
Building occupancy
NowService requests
SLA 94%- AC fault · Lab 204Assigned
- Water leak · Hostel BUrgent
- Projector · Room 112Resolved
Energy today
kWhVisitors today
214
12 on campus now
Buses on route
18 / 20
2 at depot
Hostel present
96%
Night roll call
Institutional challenges
What institutions tell us.
The recurring obstacles we encounter when institutions approach smart campus management.
No unified view of infrastructure
Room utilisation, laboratory capacity and asset condition are recorded separately, making space planning and audits difficult.
Reactive maintenance
Facility issues are reported informally and tracked inconsistently, so recurring problems go unnoticed.
Safety and visitor control
Visitor entry, hostel movement and incident reporting rely on paper registers that are hard to search when it matters.
Rising utility costs
Energy and water consumption are seen only in monthly bills, without building-level visibility to act on.
Our approach
One operational layer across the campus
HEIM Campus models the campus — buildings, floors, rooms, laboratories and assets — and connects operational services to that model. Service requests, hostel and transport operations, visitor management and device data from attendance or energy meters are presented in role-specific operational dashboards.
- Campus digital register of buildings, rooms, laboratories and assets
- Integration with IoT devices, meters, access control and CCTV systems where available
- Mobile-first workflows for wardens, security, transport and facility teams
Detailed capabilities
What the platform covers.
Campus infrastructure
Buildings, rooms, capacities, utilisation and space allocation for teaching, laboratories and events.
Asset management
Asset register, tagging, allocation, maintenance schedules, AMC tracking and depreciation inputs.
Hostel management
Allocation, room changes, mess, attendance, leave and outpass, complaints and hostel fee.
Transport management
Routes, stops, vehicles, drivers, passes and GPS tracking integration readiness.
Visitor management
Pre-registration, gate passes, host approval and searchable visitor history.
Campus security
Incident reporting, patrol logs, emergency contacts and alerts with escalation rules.
Energy monitoring
Building-level consumption from smart meters with trends and anomaly alerts.
Facility management
Service requests, work orders, technician assignment, SLAs and closure feedback.
Smart attendance
Biometric, RFID, QR and app-based attendance consolidated into academic records.
Campus communication
Targeted announcements, emergency broadcasts and notifications by role, building or hostel.
Workflow
Service request lifecycle
- 01
Report
A student, faculty member or staff raises a request from web or mobile.
- 02
Route
The request is assigned to the responsible team by location and category.
- 03
Resolve
Technicians update status and record parts and time used.
- 04
Verify
The requester confirms resolution and rates the service.
- 05
Analyse
Recurring issues and SLA performance surface in dashboards.
Institutional benefits
Outcomes that leadership can see.
Better use of space
Utilisation data informs timetabling and infrastructure investment.
Faster response
Clear routing and SLAs shorten resolution times for campus issues.
Safer campus
Digital visitor and incident records support security teams.
Informed sustainability
Building-level energy visibility supports conservation decisions.
Deployment architecture
Deployed the way your institution requires.
HEIM Campus can begin with software-only workflows — assets, hostels, transport and service requests — and progressively integrate devices and sensors as campus infrastructure allows.
Experience
HEIM modules
Intelligence
Data & integration
Infrastructure
Managed cloud
Hosted and operated by Bharat Online
Private cloud
Dedicated tenancy on approved cloud
On-premises
Institution’s own data centre
FAQ
Frequently asked questions
No. Most capabilities work with software workflows alone. Device integrations for attendance, energy and transport can be added when hardware is in place.
Related solutions
Connect further across the institution.
Begin the conversation
Explore Smart Campus Management for your institution.
Schedule a consultation with our institutional team, or request a demonstration configured around your academic structure and priorities.